How do I check whether AI recommends my business?

Analytics in the sidebar, AI Visibility tab, Run check. About ninety seconds later you have a score from 0 to 100, a grid of where you appear for each question in each engine, the competitors named instead of you, and the sources the engines cited. The same tab also reads your Google Business Profile, and the Visibility Manager can fix what is missing from it in chat.

Run a check

1. Open Analytics in the sidebar and choose the AI Visibility tab.
2. Press Run check (or Run my first check). It asks ChatGPT, Perplexity and Gemini a set of buyer questions about your category and city.
3. Wait about ninety seconds. You can leave the page; the run keeps going and is still there when you come back.

Read the dashboard

• AI Visibility Score — 0 to 100, with a band: not showing up yet, barely visible, getting noticed, well established. A dash means the run couldn't be measured well enough to give a number. Under the score you will see when it was last checked and how it changed since the check before; with only one check there is nothing to compare yet.
• Where you appear — one row per question, one column per engine. Each cell is one of: recommended as a choice, named but not recommended, used as a source but not named, or absent. A muted "?" is unmeasured.
• Who gets recommended instead — the competitors the engines named in your place, ranked by how often. Empty when the run was too thin to say.
• Sources AI cites in your category — the sites the engines leaned on when answering. Your own domain is flagged if it's there.
• Visibility trend — movement since the previous check, with the date of that check. It needs two checks; after the first there's nothing to compare, and if nothing moved it says so.

Run it again

Run check again always runs fresh. Pressing it while a run is in progress joins that run rather than starting a second. The engines' answers vary between runs, so a change of a few points between two checks a day apart is noise; a change across weeks, after you've published, is signal.

Ask for a full audit

For the whole picture in one go, ask in chat. The audit works through your real data the way our team does for done-for-you clients, and tells you what to fix first.

1. Open your AI Visibility Manager's chat and ask Do a full AI visibility audit of my business.
2. It goes through whether AI names you, your Google Business Profile, your website and the searches that find you.
3. Read the 5 biggest fixes, best first. Each says who does it: your Social Media Manager, your AI Visibility Manager, or you.

It also tells you what it couldn't check and why, for example that Search Console isn't connected or that no check has run yet, so nothing is guessed. With no check yet, running one is the first fix.

This week vs last week

With Google Search Console connected, the AI Visibility tab compares your latest full week on Google with the week before, with both date ranges shown. Search Console's numbers trail by a few days, so the latest week ends a few days ago. You see:

• Clicks from Google, search impressions, click-through rate and average position, each with last week's number and the change. For average position lower is better, so the arrow is green when you move up Google's results and red when you slip.
• On page 2 · cheapest wins — searches where you sit on Google's second page with at least 20 impressions this week: the quickest ones to push onto page one.
• Pages dropping and Pages gaining — pages whose clicks or impressions moved by more than 20%, so you know what to refresh.

The numbers are the ones Search Console reports for each week. With fewer than 50 impressions in the week it says so plainly instead of showing empty lists. It reads the Search Console property for the website in your Business settings; if your connected property is for a different site, the comparison doesn't show.

Search performance

With Google Search Console connected (from Connections), the same page shows your real Google numbers, marked Live: clicks from Google, search impressions, click-through rate and average position, plus Opportunities — queries with real impressions where you rank on page two or later — and your top queries and top pages. Sections marked Preview are sample data until their source ships.

With Bing Webmaster Tools connected too, Bing sits beside Google: clicks, impressions, click-through rate and average position, your top queries and top pages on Bing, how many of your pages Bing has indexed, and any crawl problems. Where Google and Bing disagree points out searches and pages that only one of them shows you for. It matters because ChatGPT's live browsing uses Bing's index. A part Bing didn't send shows as couldn't load, never as zero. You can also ask your AI Visibility Manager How is my site doing on Bing? and it answers with your real numbers. See Connect Bing Webmaster Tools.

Google Business Profile

At the bottom of the tab is a Google Business Profile section. It reads the listing you connected under Connections (the Google My Business card), shows how people find it on Google, and lists what it is missing. The section only shows your listing and never changes it; fixing what is missing happens in chat, below. You do not need to run a check first, and the section is marked Live once it is showing your real Google data.

• Performance — profile views over the last six full months, split into Views on Maps and Views on Search, with Calls, Direction requests and Website clicks, a Monthly trend, and up to ten Top searches that showed your profile. Where Google only says a search was seen fewer than some number of times, you see that as <15, for example, never as a count. Google's numbers can lag by a few days, so the latest month may still be settling.
• Profile snapshot — your categories, description length out of the 750 characters Google's editor allows, services, service area, opening hours, phone, website, opening date, photos, latest post, and reviews with your average rating and the share you have replied to. Q&A says Google no longer provides Q&A data, because Google has stopped sharing it. If Google has changed part of the profile itself, or has edits waiting for its review, a note says so.
• Gaps — what the audit found missing, one line each that opens to a sentence of detail: only one category, no description, no services listed, no service area, no opening date, no website, no phone number, no opening hours, no reviews yet, reviews without a reply, no live posts or no recent ones, and no photos. It skips checks that do not apply to your kind of business, such as a service area for a storefront. If it finds nothing it says No gaps found.

A part Sagelyn could not read from Google shows a dash and says why, never a zero. Refresh asks Google again.

Fix your profile in chat

To fix what is missing, use the AI Visibility Manager in chat. Sagelyn reads your live listing, your Brand details and the Agent's knowledge files (and your Search Console searches, when it is connected), then prepares the fixes for you, already written, each with the reason. Nothing reaches Google until you approve it.

1. Open your AI Visibility Manager's chat and pick What's holding back my Google Business Profile? on the welcome screen, or just ask, for example Can you improve my Google Business Profile? Your Google Business Profile must be connected under Connections.
2. When asked, switch off two settings on Google: Keep your profile up to date and Post to your profile on your behalf. Google can otherwise change your listing on its own and undo a fix. On Google, search for your business while signed in, click ⋮, open Business Profile settings and then Advanced settings, switch both off, and press I've turned them off. Approve stays disabled until you do. Not sure how? Press Ask me.
3. The card opens with the changes prepared for you, one at a time. Each shows what it adds, or what it rewrites with the old text crossed out next to the new, and why. Press Approve to send it, Edit to change the value first, or Skip. Approve all sends every change that is ready, each as its own edit.
4. Not sure about a fix? Press Ask about this, or ask in chat, for example Why do I need this description? Sagelyn explains in plain words and sends nothing. Tell it in chat to apply the changes and that counts as your approval.
5. Read the card and the summary. Each change shows as Live on Google, waiting for Google, or Not changed.

• What it can add — services (including ones you lost local searches for in your last check), extra categories, a description (a weak one is rewritten and shown before and after), your website, your phone number, opening hours, an opening date and photos from your Media Library.
• Optional details — extra questions Google offers, such as parking or appointments, sit in a collapsed Optional details section. Answer only what applies; skipping is fine, and nothing is sent for them.
• Where the values come from — your Brand details, your knowledge files, Google's own category list, and a description Sagelyn writes from them. Opening hours and the opening date have no source, so you set them yourself.
• What goes to your team — replying to reviews goes to your Receptionist and posting on Google to your Social Media Manager. An Ask button opens that Agent's chat with the request ready to send; if you have no such Agent, the card says so.
• What only you can do — your service area. The card lists it and you set it on Google. It also notes when you have no reviews or no photos yet.

Each fix is its own edit on Google, sent only when you approve it. It then shows Live on Google; waiting for Google to publish it, with a Check again button (Sagelyn keeps checking too); or Not changed with Google's reason and a Try again button. Sagelyn never retries on its own. The card stays in the conversation, so you can come back to it from History.